Shipping & Collection Policy

1. Standard Delivery

We deliver across South Africa.

• Standard delivery fee: R99 per order.

• Free standard delivery on orders of R600 or more.

• Estimated delivery time: 3–5 business days.

Delivery times are estimates and may vary depending on the delivery location, courier availability and circumstances beyond our control.

2. Local Collection – Camperdown

Customers may collect their orders free of charge in Camperdown, KwaZulu-Natal.

Please wait for confirmation that your order is ready for collection before travelling to collect it.

3. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing and delivery may take longer during busy periods, public holidays or unforeseen disruptions.

4. Delivery Information

Customers must provide accurate delivery addresses and contact details when placing orders. ART Perfumes cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

5. Delivery Queries

If you have questions about your order or delivery, please contact ART Perfumes using the contact details provided on our website.